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Healthcare · Sample case study

Carely: Patient engagement app for a clinic network

Clinics struggled with no-shows and fragmented communication across calls, SMS and email.

iOSAndroidWeb

-52%

missed appointments

4.8

Play Store rating

18 weeks

delivery time

7 engineers

2 designers · 1 PM

The challenge

Clinics struggled with no-shows and fragmented communication across calls, SMS and email.

18 weeks7 engineers · 2 designers · 1 PM

What we built

  • Native iOS (SwiftUI) and Android (Compose) apps with offline-first scheduling
  • HIPAA-aware architecture with encrypted storage and audit logging
  • Smart reminders and secure messaging via push and SMS
  • Admin web portal for clinic staff

Results

  • Missed appointments reduced by more than half
  • Average booking time dropped from 6 minutes to 40 seconds
  • Staff admin time reduced by 15 hours per week per clinic

Technology

  • Swift
  • Kotlin
  • Node.js
  • PostgreSQL
  • Firebase
  • Cloudflare

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